Easy! Simply give us a call on 0483 902 860 or fill out this form and we’ll get back to you asap.

48 Hours from when we provide you with the enroment pack. We will contact you via phone if we haven’t heard back after this time. If we are unable to get a hold of you,  the space will become available to another family.

You only need bring a spare change of clothing and a water bottle for your child as we supply all meals, nappies and sunhats. Some of our centres also provide linen for rest time so please check with your Centre Director as to this arrangement. For families who have little ones in the nursery please bring bottles and formula or breast milk. We encourage families send in a comforter such as pacifiers, blanket or loved treasure if required, no matter the age of the child.

Yes, we are registered child care providers which means that eligible families can claim the Government benefit relating to your childcare. For further information please click here.

No. Changing rooms is done at the best time for the child. Usually we make changes at the beginning of each school year, but we will talk to you before any changes are made.

Yes, but these are subject to availability. Best to call and talk to us directly as soon as you can!

The Child Care Subsidy (CCS) is the main way the Government assists families with their child care fees. The CCS helps parents with children aged 0 – 13 who work, train, study and/or volunteer, by applying a subsidy to your fees which reduces your daily payment for care.

There are some basic requirements including;

• The age of the child (must be 13 or under and not attending secondary school)
• The individual, or their partner, meeting the residency requirements
• The combined family income meeting the specified requirements
• The child meeting immunisation requirements
• Activity Level

Click here to check the activity level of your family.

• Click here to guide you through making a claim for childcare subsidy.
• Important information is required to assist with making your claim:
  – MyGov and Centrelink online account or access to speak over the phone or in person at a Centrelink office
  – Claimant and child CRN (customer reference number)
  – Family income and activity details
  – Supporting personal documents
• Once you have received your childcare subsidy assessment letter from Centrelink, you will need to:
  – Provide us with your and your child’s CRN details so we’re able to make a connection to Centrelink to ensure you can receive CCS payments. It is important that we receive both CRN’s as a connection can’t be made using only one.
  – Once a connection to Centrelink is made, you will receive notification to approve the enrolment notice. Instructions on how to do this can be found by clicking here.
• Visit the enrolments tab in your Centrelink account to approve your child’s childcare details (i.e. the campus they are enrolled at, days they are enrolled and the daily rate) or contact Centrelink for assistance with confirming details

There are three things which will determine your level of subsidy:

• Your family income (combined or individual depending on your family status)
• The activity level of your family. Your activity level is the ‘recognised activities’ that enables a family to claim a subsidy (e.g. work, study or training) up to a maximum of 100 hours per fortnight based on the parent with the least number of hours.
• The type of childcare your child will be attending. 

For more details, and to obtain an estimate of what your Child Care Subsidy could be, visit the Child Care Subsidy website or contact the Department of Education and Training on 1300 566 046